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01DELIVERY INFORMATION+
WE CURRENTLY DELIVER TO UK ADDRESSES ONLY. Orders under £50: Standard Tracked £3.95 or Next Day Tracked £5.95. Orders of £50 or more: Standard Tracked FREE or Next Day Tracked £2.00. Available services and delivery estimates are confirmed at checkout. Tracking details are provided after dispatch.
02RETURNS & REFUNDS+
If you need to return an item, keep the product, labels and packaging in their original condition where possible. The final returns process and applicable terms will be published before the store begins taking live orders.
03SIZING GUIDE+
Select the size options shown on each product page. Product-specific measurements and fit guidance will be added where appropriate so you can compare them with a garment you already own.
04PRODUCT CARE+
Always follow the care label supplied with the garment. Product pages may also include material information and additional care guidance where a fabric or finish needs particular attention.
05GIFT CARDS+
NEÓN TIGRE gift cards are digital products issued with a unique redemption code. Available values and current availability are shown in the Gift Cards collection.
06ORDER QUESTIONS+
Keep your order or checkout reference when contacting us about a purchase. Your confirmation information is the best place to check the products, quantities and payment status associated with an order.
07BACK-IN-STOCK NOTIFICATIONS+
When an unavailable product or size supports notifications, use NOTIFY ME WHEN AVAILABLE and enter your email address. The request is linked to the selected product or variant so availability can be followed accurately.
08PAYMENT & CHECKOUT+
Checkout is completed through our secure payment provider. The NEÓN TIGRE storefront does not need to store your full payment-card details. If a payment is not confirmed, your order should not be treated as complete.
09CONTACT US+
Need help that is not covered here? Email [email protected]. For an order query, include your order or checkout reference so we can help you quickly.